This report investigates the potential of remote home energy assessments, which gained popularity during the pandemic but will continue to be a useful tool going forward. Using data sources from mu…
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This report investigates the potential of remote home energy assessments, which gained popularity during the pandemic but will continue to be a useful tool going forward. Using data sources from multiple stakeholders, our own independent survey comparing in-person and remote assessment recipients, and direct observations of remote assessments, we examined the effectiveness of remote assessments and how they can be improved. We find that remote assessments are not only necessary to expand the reach of energy efficiency, they are also effective, useful for encouraging energy upgrades, and liked by customers. They are an excellent option for utilities to provide alongside (or in addition to) in-person assessments, especially for certain demographic groups such as young and tech-savvy customers. We conclude with tips (in the report and summarized in a supplementary tips sheet) on how to use behavioral science to increase the likelihood of conversion following a remote assessment.
The commonwealth spends almost $11 billion a year buying energy from out of state. Mass Save lowers bills and keeps money at home.
Utility energy efficiency programs have increased investment in low-income households, but significant gaps remain. This report examines spending and savings trends across 48 major U.S. utilities, identifies barriers to expanding low-income programs and highlights policies and program strategies that can improve energy affordability and equitable access to efficiency upgrades.
The United States faces interlocking energy challenges: rising home energy bills and gasoline prices; new demand for electricity from data centers and other loads; high greenhouse gas emissions from burning fossil fuels.
Now, a new era of energy efficiency progress in our buildings, transportation, and industry is needed to meet this moment. This wide-ranging study finds a massive opportunity.
Home energy report programs, in which utilities provide households with personalized insights into their energy use and tips to lower their bills, are a…
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