2020 Hot Water Forum

March 23 – 25, 2020

Crowne Plaza Atlanta Midtown
Atlanta, GA

Explore the smartest, most cost-effective ways to improve the efficiency of hot water systems, the second largest energy user in the home. In addition, learn about the intersection between hot water systems and important issues like equity and decarbonization.

At this unique two-day event, with more than 25 breakout sessions on new programs and ideas, you will meet with industry leaders and fellow professionals in a welcoming community that is passionate about hot water issues in the latest technology, system design, sectors, and programs and policies.

Join us for the only conference that deals exclusively with hot water systems.

This two-day event offers:

  • Sessions on multifamily hot water systems, grid-connected water heating, and optimal plumbing system design
  • Presentations exploring how hot water systems fit into city-level policies for greenhouse gas reductions and building electrification
  • Example utility programs that promote energy-efficient water heating technologies
  • Networking opportunities with top experts in the hot water industry

Likely participants

Equipment and component manufacturers; water, gas, and electric utilities; local, state, and federal agency personnel; energy efficiency program planners, operators, and evaluators; plumbers and installers; policymakers; NGOs; engineers, and consultants.

Click here to see a list of the organizations that participated in 2019.

Take a look at this short recap of HWF 2019's opening plenary.









Steering Committee
*A $100 processing fee will be charged for all cancellations.
Shameless Commerce

Back by popular demand, Shameless Commerce returns and will be packed with rapid-fire presentations on new products and services.

Shamless Commerce is an opportunity for companies to present a short (2.5 minute) infomercial on their latest and greatest. Audience participation will judge the best pitch.

Space is limited to 20 participants, and you must be registered for the conference to present. To sign up, please email Hannah Bastian with your pitch and contact information by March 16, 2020.

Pre-Conference Opportunities

Participate in one of two R&D discussions presented by The Building Technologies Office (BTO) of the US Department of Energy

Monday, March 23 – 9:00 am-10:30 am or 4:00 pm-5:30 pm
Crowne Plaza Atlanta Midtown

The Building Technologies Office (BTO) of the US Department of Energy is exploring ways to identify and support next-generation water heating R&D. To support this endeavor, they have asked for our collaboration in inviting attendees of the Hot Water Forum to attend a R&D discussion to exchange ideas on today’s greatest R&D gaps, needs, and opportunities for water heating.

The US DOE’s effort focuses on R&D support for next generation water heating technologies that provide cost effective energy efficiency and grid flexibility value. By engaging key stakeholders at these discussions, BTO hopes to gather input regarding three key issues including: Next-generation technology development priorities, challenges and barriers to bringing next-generation technologies to market, and major gaps in academic, government, and commercial R&D efforts.

If you would like to take part in this discussion, please RSVP by
March 13
 using this form. Additional information will be provided after the deadline. If you have questions, contact
(781) 270-8355.


Rheem's Water Heater Division headquarters – Roswell, GA

This tour is sold out. If you would like to be placed on a waitlist, please contact Lynn Pyle

Monday, March 23 – leaves Crowne Plaza Atlanta Midtown at 11:15 am and returns by 3:30 pm.

Join us on a trip to Rheem’s Water Heater Division headquarters in Roswell, Georgia. During the visit, you will have an opportunity to interact with members of Rheem Water Hater Division leadership and tour one of Rheem’s four US Innovation Learning Centers (ILCs), where plumbers receive training on how to sell, install, and service Rheem products and sustainability best practices. In addition to the ILC facility and hands-on training room, visitors will also see our on-site innovation lab, where work is done on the next generation of water heating products, features, and functionality.

The cost is $15 per person and is limited to 50 registrants. Lunch and transportation will be provided by Rheem. 

Select this optional item when you register for the HWF conference.

Rheem reserves the right to decline participation to any individual for any reason due to the highly proprietary and confidential nature of many of their manufacturing processes. Employees and representatives of other water heater manufacturers are not permitted to attend.


All conference activities will be held at the Crowne Plaza Atlanta Midtown. Accommodations are available at the Crowne Plaza at a discounted group rate of $169 single/double. To receive the group rate, please use the link below or call the Crowne Plaza directly at (855) 646-8549 and mention the group code: ACE

Sponsorship Opportunities

For information or questions on sponsorship opportunities for the 2020 Hot Water Forum, please download the sponsorship prospectus and contact Chris Perry or Charlie Herron.

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