Encouraging Home Upgrades and Meeting Climate Goals Through Remote Assessments

January 12, 2022 | 2:00pm - 3:00pm EST

The COVID-19 pandemic has led to an increase in remote home energy assessments. Expanded rapidly to substitute for in-person assessments until energy assessors could go back into homes, remote assessments have proved useful in multiple ways. Not only do they help encourage upgrades, but they are also important for mitigating climate change, as they allow assessors to reach more customers quickly and inexpensively.

In this webinar, ACEEE’s behavioral science team will partner with remote assessment provider CLEAResult to discuss how these assessments are effective and how behavioral science insights can make them work even better. Join us to gain insights from our speakers and a new ACEEE report based on a survey of recipients of in-person and remote assessments, as well as interviews and program reviews. We will discuss how satisfied people are with remote assessments, who they work best for, how they encourage follow-up actions, and more.



Moderator: Reuven Sussman, Director, Behavior and Human Dimensions Program, American Council for an Energy-Efficient Economy

Dr. Sussman conducts research on energy efficiency behavior change and co-chairs the annual conference on Behavior, Energy and Climate Change (BECC). He has authored numerous academic papers and book chapters on the psychology of climate change, behavioral interventions to encourage energy efficiency, and the psychological determinants of pro-environmental behavior. Dr. Sussman has been an advisor for organizations, including the G20, that implement energy efficiency behavior change programs, and an expert reviewer for academic journals and large-scale grant opportunities. Reuven is an adjunct professor and member of the Faculty of Graduate Studies at the University of Victoria (Canada). He is the winner of the 2019 Early Career Award from the Environmental, Population and Conservation Psychology division of the American Psychological Association, and currently sits on the editorial board of the Journal of Environmental Psychology and Journal of Social Psychology. Dr. Sussman earned a doctor of science in social and environmental psychology from the University of Victoria.





Emma Cooper, Research Analyst, Human Behavior and State Policy, American Council for an Energy-Efficient Economy

Emma Cooper conducts research on the human behavior and state policy teams, including designing and analyzing survey experiments and authoring a chapter on the state scorecard. She is particularly interested in behavior change and decision making. She joined ACEEE in 2018, working previously at the Alliance to Save Energy on the policy and research teams, and as a consultant at SB Works, assisting small businesses in sustainable business practices. Cooper holds a master of science in climate change and policy from Bard Center for Environmental Policy and a bachelor of arts in earth science and psychology from DePauw University.




Seth Little CEM, Director, Residential Portfolio, CLEAResult


Seth Little brings a mix of years of commercial and residential construction experience along with a passion for energy efficiency and sustainable energy policy. In addition to leading Virtual Product development, Little serves as the Residential Portfolio Lead within CLEAResult’s energy efficiency practice owning the full cycle development, deployment, and innovation of residential offerings. His expertise extends through home energy assessments, digital engagement, customer 360 and eCommerce.


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