Residential behavior programs are providing a larger share of total utility portfolio savings than ever before, but what does the future hold for these programs? We’ve got the inside scoop on how utilities across the industry are approaching behavior programs, how behavior program spending and savings trends have changed over the past several years, and what this means for future behavior programs. In this webinar, we’ll present an overview of the current utility behavior program landscape, then share case studies of utilities that have put behavioral principles into action—within home energy report programs as well as outside of them. We will show you how to drive deeper savings and improve the customer experience by including commitments, prompts, follow-through, and other elements in your programs, and get our take on the future of behavior programs.
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