Providing Customer Financing Through Utility Energy Efficiency Programs
Miriam Pye
1996
Executive Summary
As the electric utility industry restructures, we find ourselves living in
interesting times. Business is not "as usual" and no one is quite sure what
the future holds. In terms of energy efficiency, we see a departure from
traditional demand-side management (DSM), with utilities wanting to cut costs
but retain customers. Utilities are testing new approaches to providing energy
efficiency services to customers. Although past experience with DSM financing
has not proven to be an out-and-out success, utilities are experimenting
with variations on this old theme to see if financing can work in this new
environment.
In this more competitive environment, new opportunities arise that support
the evolution of financing mechanisms as part of utility energy efficiency
programs. More than ever, utilities want to cut costs, and, if designed well,
financing mechanisms will allow utilities to shift the bulk of energy efficiency
programs' costs to participating customers. If administrative and marketing
costs are not excessive, financing options have the potential to minimize
both rate-impact and cross-subsidization issues (ratepayers subsidizing energy
efficiency programs that they don't receive).
Although there are many factors working in support of financing programs,
their success requires overcoming many obstacles. Most utilities lack expertise
in providing consumer financing, thus making it more costly. High participation
rates may be difficult to achieve on a wide-spread basis, thus limiting energy
savings. In addition, in some cases customers have become accustomed to rebates
and may not be interested in financing. Certainly, financing mechanisms represent
just one piece of a package of programs designed to achieve energy efficiency
goals. Time will tell whether utilities can design energy efficiency programs
that offer customers financing options that achieve participation and savings
levels comparable to successful rebate programs at significantly lower utility
costs.
This report discusses different approaches that utilities are taking to provide
customers with financing for energy efficiency improvements, including various
types of financing mechanisms, such as loans, shared savings, leases, energy
service charges, and end-use pricing. The report also discusses synergistic
partnerships that utilities are developing to facilitate the financial portion
of energy efficiency programs. Case studies of energy efficiency programs
with financing components are profiled to show the lessons that can be learned
from them. The case studies represent a variety of types of financing mechanisms,
target a variety of customer sectors, and have a variety of funding sources.
Finally, recommendations for designing successful programs are offered.
Click to order hard copy.
39 pp., 1997, $13.00 U965
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